UPS maintenance is something we take very seriously at Secure Power as we believe that a company is judged more on there after care service than at any other point in the sales process. On all UPS Maintenance (and general maintenance contracts) we provide a 24/7 technical helpline number should any problems arise as standard.
All continuity plans should include power protection. The maintenance of your UPS and other protection equipment is essential, because if a problem should occur, you need to be able to relay on your continuity plans. We can achieve this through a number of different methods and contracts. Our contracts, depending on their service level can include the following.
The response time for any UPS maintenance contract is between 4-12 working hours. The higher the level of cover you take out with us, the quicker the response time will be. Should you have very specific needs, whether it is with emergency response or the number of health checks we carry out, we also offer a tailored package that can be built around your requirements.
A UPS needs to be maintained for them to keep their functionality and reliability, a UPS typically can work continuously for 8760 hours per annum. When looking at it this way, a pre-planned UPS maintenance schedule (PPM) should be an essential part of your power protection plan.
A full report will be produced and given to the client with any pending issues outlined.
Our philosophy when maintaining UPS equipment is to tailor the contract around our client, as each customer has their own needs, depending on their line of business. DC Power Systems & Generator Maintenance are also available, if you cannot see what you are looking for then please don't hesitate to contact us. Should your UPS maintenance requirements be focused on the protection of your generator, we offer special cover for generators here.
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